Frequently Asked Questions
Everything you need to know about ordering wellness essentials from Pharmacy in Cabo — delivery times, coverage, payment methods and more. Still have a question? Contact us.
What products do you deliver?
We deliver over-the-counter (OTC) wellness essentials including vitamins, pain relief, cold & flu, skincare, sun care, baby care, eye care, dental care, antacids, first aid and more. We do not deliver prescription medications.
How fast is delivery?
Typical delivery times: Cabo San Lucas core 30–60 min, San José del Cabo 45–90 min, Tourist Corridor 60–90 min. Times may vary depending on traffic and order volume. We’re available 24/7.
Do you deliver to hotels?
Yes. We deliver to all major hotels, resorts, villas and private residences across our coverage area. We can coordinate with hotel concierge if you’re not in your room.
What areas do you cover?
Cabo San Lucas, San José del Cabo, Tourist Corridor (Palmilla, Querencia, Cabo Real, Diamante), and La Paz on request.
How can I place an order?
Three easy ways: WhatsApp/call +52 624 409 5065, email help@cabopharmacy.com, or shop online at cabopharmacy.com.
What payment methods do you accept?
We accept cash in USD and Mexican pesos, all major credit cards (Visa, Mastercard, American Express), Apple Pay and Google Pay.
Are your prices in USD or MXN?
Prices on our website are listed in USD for traveler convenience. Cash payments accepted in either USD or MXN at current exchange rate.
Do you offer prescription medications?
No. Pharmacy in Cabo currently focuses on over-the-counter (OTC) wellness essentials. For prescriptions, we recommend visiting a local licensed pharmacy in person.
Are you available on weekends and holidays?
Yes. We operate 24 hours a day, 7 days a week, including weekends and holidays.
Do you offer Spanish customer service?
Yes — our team is fully bilingual. You can communicate in English or Spanish via WhatsApp, phone, or in person.
Is there a minimum order amount?
Contact us for current minimum order information. Minimums may apply depending on delivery zone.
Can I return a product?
For health and safety reasons, most OTC products are non-returnable once delivered, in line with standard pharmacy industry practices. Contact us within 24 hours if there’s an issue with your order.
Need something not listed here? Message us on WhatsApp or use our contact form.